customer value and customer satisfaction with proper

 


Differentiate the customer value and customer satisfaction with proper example?

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customer value and customer satisfaction with proper
customer value and customer satisfaction with proper


     Customer value with example:

Customers who is consuming something from the market or place its called customer. He/she is the backbone of the market without the customer market cannot run. Customer value measures a product or service's worth and compares it to its possible alternatives. If customers feel like the total cost of an item outweighs its benefits, they're going to regret their purchase. Especially if there's a competitor who's making a better offer than yours for a similar product or service.Because customer is rational and things at the margin incentives.   

                                                                                                               

Ø Customer Satisfaction:

The consumer wants to good services from any seller or company’s brand. If the seller are successful to doing good serves during selling his item. Then seller must satisfy their buyer. Actually the satisfaction is fulfillment of need or wants. Customer satisfaction is important because it provides marketers and business owners with a metric that they can use to manage and improve their businesses.

ü Example: A customer buys a thing from competition market. But unfortunately after buying the thing which thing he buy it was costly as compare to others brand. Then he was unsatisfied from that brand and he cannot buy it next time.


WRITTEN BY: MUHAMMAD AJMAL KEERIO.
EMAIL: ajmalkeerio55@gmail.com.

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